Refund Policy
(THIS ONLY IMPLIES IF WE MESS UP)
Last updated: [2-11-25]
At [SPAZYSTUDIOS], we want you to be completely satisfied with your purchase. If you are not happy with your order, are here to help!
1. Returns & Refund Eligibility
We accept returns within 30 days of the purchase date. To be eligible for a refund, your item must be:
Unused and in the same condition as receive
In its original packaging with all tags attached
Accompanied by a receipt or proof of purchase
2. Non-Refundable Items
Certain items are non-refundable, including:
Gift cards
Digital products (e.g., e-books, downloadable content)
Personalized or custom-made items
Sale or clearance items (final sale)
3. How to Request a Refund
To start a return, contact us at [your email] with your order number and reason for the return. Once approved, we provide return instructions.
Return shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service as we cannot guarantee receipt of returned items.
4. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5-7 business days and issued to your original payment method.
Note: Shipping fees are non-refundable. If your order included free shipping, the original shipping cost may be deducted from your refund.
5. Exchanges
Need a different size or color? We offer exchanges for eligible items. Contact us at [spazystudios936@gmail.com] to arrange an exchange.
6. Damaged or Incorrect Orders
If you receive a defective or incorrect item, please email spazystudios936@gmail.com with photos, and we will resolve the issue at no extra cost to you.
For any questions, reach out to us at spazystudios936@gmail.com